By using Local LBK’s website and mobile application you agree to our terms and condition. If you do not agree with these terms we won’t take it personally, but please do not use our product.

1. Who we provide support to.

• We help and support those who pay for the subscription to the website and mobile application from Local LBK.
• We will do our best to answer any pre-buy-questions who have yet subscribed to our website and mobile application 

2. What we will do support.

• We help customers solve problems/issues ( functionality ) that we advertise and find is not in working order on the customer’s side
• We help customers start using the basic steps of Local LBK’s website and mobile application
• We help customers update to the newest version of Local LBK’s website and mobile application

3. Support Time

• Support requests are processed on business days from 8:00 to 17:00 / Monday -> Friday 

4. Where Can You Get a Support

• We prioritize issues filed through our help center www.locallbk.com/help 
• We cannot take any responsibility for damages caused by crucial information leaks.

5. Disclaimer

• Please do not forget that all our products and services are provided “as is” without warranties of any kind, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

6. Refund

• Refund claims can be satisfied only if the Product is not as described, or is broken or is corrupt. The deadline for a Buyer making any refund claim is 30 calendar days after purchase and this claim must be made to www.locallbk.com/help 
• Please note that Local LBK will verify the validity of the claim before a refund is approved.

7. Copyright Information

• All creative assets created by Local LBK team members are owned by Local LBK
• All creative assets created by contributing partners are considered to be owned by the contributing partner. 
• Rights to use creative assets can be requested through our Contact Us page.